11 best pbx system for small business
A PBX (Private Branch Exchange) system for small businesses is a telecommunication system that helps manage incoming and outgoing phone calls within an organization. It is designed to streamline communication, enhance productivity, and provide various features for businesses. Here's what you need to know about PBX systems for small businesses:
Basic Functionality: A PBX system connects multiple internal phone lines (extensions) to the public switched telephone network (PSTN) and allows internal calls between employees as well as external calls to outside parties. It serves as the central hub for all telecommunication activities within the organization.
Types of PBX Systems:
- Traditional PBX: These are physical hardware systems installed on-site, often requiring dedicated phone lines. They offer reliability and control but can be costly to purchase and maintain.
- IP PBX (VoIP PBX): These systems use the Internet Protocol (IP) to transmit voice and data. They are cost-effective and can integrate with existing data networks. They provide advanced features like video conferencing and unified communications.
Features and Capabilities:
- Auto Attendant: Greets callers with a recorded message and directs them to the appropriate extension.
- Voicemail: Allows callers to leave messages when the recipient is unavailable.
- Call Forwarding: Redirects calls to another extension or external number.
- Conference Calling: Enables multi-party conference calls.
- Call Recording: Records calls for quality assurance or training purposes.
- Caller ID: Displays caller information on the recipient's phone.
- Call Queues: Manages incoming calls in a queue and distributes them to available agents.
- Interactive Voice Response (IVR): Allows callers to interact with a menu system for self-service options.
- Call Reporting: Provides data on call volume and patterns for analysis.
Scalability: Small business PBX systems can be scaled up or down based on the organization's needs. This flexibility is valuable as businesses grow or adapt to changing requirements.
Cost Savings: IP PBX systems often offer lower long-distance and international call rates compared to traditional landline systems. They can also reduce hardware costs and maintenance expenses.
Remote Work Compatibility: Many modern PBX systems support remote working by allowing employees to connect to the system from anywhere with an internet connection.
Integration: PBX systems can integrate with other office technologies like CRM software, email, and messaging platforms for improved efficiency and customer service.
Maintenance: Regular maintenance and updates are necessary to ensure the system functions optimally and remains secure.
Security: PBX systems should have robust security measures in place to protect against unauthorized access and hacking attempts.
Vendor Selection: When choosing a PBX system for a small business, consider factors such as cost, scalability, reliability, customer support, and the specific features your business requires.
In summary, a PBX system is a crucial tool for small businesses looking to manage their telecommunications effectively.It offers a range of features to improve communication both internally and externally while providing cost savings and scalability. Choosing the right PBX system depends on your business's unique needs and goals.
Below you can find our editor's choice of the best pbx system for small business on the market
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Yeastar S50 PBX Business Phone System
User questions & answers
| Question: | How does it attach to the chair? Where do you tie the two ends |
| Answer: | you can tie the ends behind the seat of the chair (so think of the back of the chair where the backrest meets the seat). |
| Question: | I need four more of these skirt tutus in pink. When will you have more available. I need them before |
| Answer: | It is expected to arrive next week. |
| Question: | are there one or 2 in the package, thank you |
| Answer: | 1 |
| Question: | the width of the base of the back of the chair is 24" around, will this fit? does this fit around the chair or is it tacked onto the back |
| Answer: | It ties onto the back of the chair . It should fit around the 24 “ base . |
Product features
Specifications:
50 Users 25 Concurrent Calls Up to 8 FXS/FXO/BRI Ports Up to 4 GSM/3G/4G Channel
Security:
Protected from Internet hackers, viruses with built-in firewall, TLS, SRTP, and more.
Performance:
Powered by Freescale ARM A9 industrial grade quad-core CPU processors.
Future Proof:
Free lifetime software/firmware upgrade assure reliability over the years.
Easy To Use:
Save time with streamlined installation. Manage PBX on the intuitive web GUI.
Phone Provisioning:
Automatically provision phones from Yealink, Snom, VTech, and more.
Business Phone System: Starter Pack with Auto Attendant, Voicemail, Cell & Remote Phone Extensions, Call Recording & Free Mission Machines Phone Service for 1 Year (4 Phone Bundle)
Product description
Not interested in our VoIP offer? This system works with any combination of digital lines provided by others (Comcast, Spectrum, FiOS, Time Warner, and others). Offer includes the system's 4 CO voice server, 4 Grandstream phones (Model GXP1628), and 1 year free Dialtone for 2 lines. Value of $48.45 per month! Note: Dialtone requires and is based on fast internet connection (broadband) of the server to the internet and is not included or provided as part of this purchase. Both lines are limited to 3000 minutes/month to US and Canada. The VoIP service is only available for end-users and not for re-sellers. The 8 button phones can be programmed to your exact business needs (for functions like call park, paging, direct access of another extension, etc). Additional Grandstream phones consisting of various different models (including color-display extensions) can be easily added to this system. Built-in Call Detail Records (CDR) for tracking phone usage by line, date, etc. Supports multi-language auto-attendant and call queue to efficiently handle incoming calls. System has built in features such as: encryption security, call recording, phonebooks, voicemail to email, fax to email, and system backup. Not interested in installing the system yourself? TelcoDepot offers complete, nationwide onsite installation (most of the lower 48 states) at competitive market rates. Please call 1-888-921-5760 during our normal business hours - Monday through Friday 9-6pm to receive a complete quote. If your not sure that this system is not the right system for your business, call us and TelcoDepot will assist you choosing the right system for your business. Most systems that we sell can be easily installed on your current CAT 5 (or higher) network, saving you a lot of money. We offer many different system options, let us recommend the right system for you. Feel free to call us for your business phone system needs. We are always willing to help with any installation/ technical issues.
- NEVER LOSE A CALL. Complete mobility features allow automatic call forwarding of your office calls to your cell phone - just one way to enjoy this robust system that is loaded with features such as voice mail to email, call waiting, caller ID and more. Additionally, a dedicated standard app (no license or usage fees) will allow you to use your cell phone as an extension of your office phone system. A great standard feature that will save you time money when you're traveling outside your office.
- CHOOSE PHONE COMPANY LINES and/or VoIP phone Lines. The system supports connections of up to 4 standard telephone lines (provided by companies such as Comcast, Spectrum, Verizon Fios, Altice, Time Warner, Frontier, AT&T, CenturyLink, Cable One etc.) and the use of 12 SIP VoIP lines. 2 FXS ports allow for connections to standard cordless extensions or fax machines. Supports up to 16 concurrent calls. It also supports the use of remote, off-premises extensions with complete system functionality.
- FREE DIALTONE OFFER includes 1 year free Dialtone service for 2 lines. Free Offer Value of $48.45 per month or $581 savings for the entire year! Requires a fast internet connection (broadband – provided by customer) of the server to the internet. Both lines are limited to 3000 minutes/month of use to US and Canada destinations. The VoIP service is only available for end-users and not for resellers. Not intended for resale to a third party. You will need to contact us to activate your service.
User questions & answers
| Question: | Getting at&t service, providing 2 lines, will this work or not. i also want to know if there's an app i can use on my cell phones to connect with |
| Answer: | Yes. Check more details here: http://www.belkin.com/us/F8W106/p/P-F8W106/ |
| Question: | Does it support claro telephone lines |
| Answer: | No, the case has to be off.. The only annoying part about it I forgot to mention. It fits snuggly on the phone though so I don't worry about it falling out |
| Question: | dose it have call queue |
| Answer: | Yes. I placed a 4S into it and it fits into this armband. Because the 5 is a little taller than the 4S, there will be a small space at the top but it shouldn't create a problem. Hope this helps. |
| Question: | If a phone is ringing in another office, does this system have a way for the call to be picked up by another station |
| Answer: | It was a very tight fit for the iPhone 5s--so tight that I rarely use it. Very difficult to get the phone in and out. |
Business Phone System: Starter Pack with Voicemail, Auto Attendant, Cell & Remote Phone Extensions, Call Recording & Free TWAComm.com Phone Service for 1 Year (4 Phone Bundle)
Product description
The 8 button phones can be programmed to your exact business needs (for functions like call park, paging, direct access of another extension, etc). Additional Grandstream phones consisting of various different models (including color-display extensions) can be easily added to this system. Built-in Call Detail Records (CDR) for tracking phone usage by line, date, etc. Supports multi-language auto-attendant and call queue to efficiently handle incoming calls. System has built in features such as: encryption security, call recording, phonebooks, voicemail to email, fax to email, and system backup. Please call 1-714-536-4550 during our normal business hours - Monday through Friday 8-5PM to receive a complete quote. If your not sure that this system is not the right system for your business, call us and TWAComm.com will assist you choosing the right system for your business. Most systems that we sell can be easily installed on your current CAT 5 (or higher) network, saving you a lot of money. We offer many different system options, let us recommend the right system for you. Feel free to call us for your business phone system needs. We are always willing to help with any installation/ technical issues.
- NEVER LOSE A CALL. Complete mobility features allow automatic call forwarding of your office calls to your cell phone - just one way to enjoy this robust system that is loaded with features such as voice mail to email, call waiting, caller ID and more. Additionally, a dedicated standard app (no license or usage fees) will allow you to use your cell phone as an extension of your office phone system. A great standard feature that will save you time money when you're traveling outside your office.
- CHOOSE PHONE COMPANY LINES and/or VoIP phone Lines. The system supports connections of up to 4 standard telephone lines (provided by companies such as Comcast, Spectrum, Verizon Fios, Altice, Time Warner, Frontier, AT&T, CenturyLink, Cable One etc.) and the use of 12 SIP VoIP lines. 2 FXS ports allow for connections to standard cordless extensions or fax machines. Supports up to 16 concurrent calls. It also supports the use of remote, off-premises extensions with complete system functionality.
Yeastar S100 PBX Business Phone System (barebones) (no modules)
Product description
100 users (expandable to 200) and 30 concurrent calls (expandable to 60)
Includes 100 SIP trunks
Add optional modules to activate additional ports up to 16 Analog 16 BRI 6 GSM and 2 E1/T1/J1
Includes 10 000 minutes of expandable voicemail storage
Add D30 module to expand capacity by 100 extensions and 30 concurrent calls
2 interfaces for expansion cards (EX08 1 PRI card or EX30 mounting card for 4 modules)
Built-in call recording capability
Add on powerful apps including auto provisioning LDAP and more
Free lifetime software/firmware upgrades
Connect multiple sites and remote users instantly
No hidden charges or extra licensing fees
Low power consumption at 5.5-41.2W
Automated attendant (IVR)
Email to SMS/SMS to email
Fax to email
Paging/intercom
Mobility extension
Music on hold
SIP forking
Voicemail to email
1U rack mountable
- Call (650) 282-2885 for instant "REBATE" (and) with any Pre-Sales questions!
- IMPORTANT: See the production description for specifications on the equipment!
- We are a Yeastar sub-distributor (approved by Cherry)
- We are Asterisk Specialists and IP PBX Telephone System professionals!
- We can help with rollout & installation (support packages available)
TDM400P 4 Port Analog FXO Card with 4 FXO Modules,Supports Asterisk Issabel FreePBX PCI,for VoIP PBX Business Phone System
Product description
The card is with 4 FXO modules installed.
Supports Freepbx,Issabel,AsteriskNow ...
PCI Connector
--The FXO module is in red and the FXS module is in green.
--FXO port connects to PSTN line and the FXS port connects to the telephone.
The Analog card supports Issabel,AsteriskNow ,FreePBX...
Using the analog card, open source VoIP PBX and stand alone PC, users can create their SOHO telephony solution include all the sophisticated features of traditional PBX, and extend features such as voicemail in IP PBX.
Issabel / FreePBX / AsteriskNow Settings:
[ .localdomain]#dahdi_genconf
[ .localdomain]#dahdi_cfg -vvvv
Configuration
=====================
Channel map:
Channel 01: FXS Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 01)
Channel 02: FXS Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 02)
Channel 03: FXS Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 03)
Channel 04: FXS Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 04)
======================
- PCI Interface
- Supports Asterisk,Freepbx,Issabel,AsteriskNow,Elastix 4, Briker, easyAsterisk tcpbx and other open source softwares.
- TDM Card FXO asterisk Card with 4 FXO ports.* FXO module is red,FXS module is green,the FXO port connects the traditional telephone line(landline), the FXS port connects the traditional telephone.
- Quad Span Analog FXO Card tdm400p
- Using the card, open source software and PC,you can build a telephone solution / IP PBX / call center /SIP server/VoIP Gateway Trunk appliance based on the card easily at a very low cost.
Panasonic KX-TDA50G Hybrid IP PBX Control Unit
Panasonic
Product description
The KX-TDA50G control unit is initially configured with 4 Super Hybrid Extension Ports and 4 Loop Start CO ports (1 LCOT card), Power Supply, RS-232 port, USB port, MOH port, Paging port and an SD card. The system is expandable to 12 COs and 24 Extension ports. Features
• Multi-Cell Wireless
• VOIP Gateway with QSIG (Enhanced System Networking)
• PC-Based Programming
• Digital Extra Device Port DXDP
• Automatic Route Selection (ARS)
• Toll Restriction
• Built-in Caller ID Name & Number to (DPT, APT & SLT) for first 4 CO lines
• In Skin Voice Mail Card and Voice Mail Integration
• Uniform Call Distribution (UCD)
• Direct Inward System Access (DISA)
• Supports SIP Trunking
- Multi-Cell Wireless. Toll Restriction.
- VOIP Gateway with QSIG (Enhanced System Networking).
- PC Based Programming.Caller ID Name and Number to (DPT, APT, & SLT).
- DXDP (Digital Extra Device Port). Voicemail Integration. Uniform Call Distribution (UCD).
- Automatic Route Selection (ARS). Direct Inward System Access (DISA). Compatible with KX-T7600, 7400, 7700 Series and SLT Telephones.
User questions & answers
| Question: | Is this ready for SIP as sold or do we have to buy SIP gateway card |
| Answer: | This configuration requires a sip card. Comes with one 4 line CO loop start card and one digital (4 port) line card for Panasonic phones. |
| Question: | What Panasonic software can i use to configure to box |
| Answer: | You need the Panasonic maintenance console software, then you can get into machine through a USB connection |
| Question: | can you use a headset with this |
| Answer: | yes, any of the phones on this system can use a wired or wireless headset. |
| Question: | do i need to register this system to use |
| Answer: | If it's purchased from TeleDirect, they are already registered and ready to go. It also has the latest firmware installed and ready to support all KX-DT5xx phones. It also comes with USA warranty (buyer beaware there are bad merchants selling international models with no warranty) |
Panasonic Small Office Business Phone System Bundle Brand New includiing KX-T7730 7 Phones Black and KX-TA824 PBX Advanced Phone System
Product description
PANASONIC KX-TA824 SMALL BUSINESS PBX ADVANCED PHONE SYSTEM Package included:
Panasonic KX-TA824 Panasonic KX-T7730 (7pc) Black 1 Year Warranty Panasonic
KX-TA824 Advanced Hybrid Phone System Max CO Lines: 8 Max Analog CO's: 8 Max
VoIP (H.323) Trunks: Not Supported Max VoIP (SIP) Trunks: Not Supported Max
Total Extensions: 24 Max Analog Proprietary Extensions: 24 Max Single Line
Telephones: 24 Max Digital Proprietary extensions: Not Supported Max IP
Proprietary Phone Extensions: Not Supported Maximum Portable Handsets: Not
Available Maximum Doorphones: 4 Centralized Voicemail: Not Compatible Direct Station Select (DSS) Consoles: 2
Dimensions (H x W x D): 11.2'' x 14.5'' x 4'' Weight: 7.7 Panasonic KX-T7730
Black The Panasonic KX-T7730 is a 12 key telephone system which is compatible
with the KXT 206 and KXTA 624 systems and the new KX-TA824 phone
systems. It incorporates every key-phone functionality, including a LCD
display providing the user with useful information such as the number dialed,
day, date, time and the duration of each call made. The LCD display also gives
the user easy access to advanced system programming.
- Plug-And-Play phone system perfect for a small business environment and comes ready to handle 3 incoming phone lines w/ caller ID and up to 8 telephone extensions. The system can grow to handle up to 8 incoming phone lines and 24 telephone extensions
- Features include intercom/paging, easy line pick-up, ability to program speed dials into buttons, call transfer, redial, hold, mute and much more. Rollover phone lines from phone company work perfectly in this system
- Get the KX-TVA50 Voice Mail/Auto Attendant unit (separate) and get ability to put custom greetings and up to 60 individual mailboxes
- Add OHP800 Music On Hold for custom messages and music while customers are on hold
User questions & answers
| Question: | Do these have caller ID capabilities built in already |
| Answer: | We do not use ComCast |
| Question: | work with comcast voip phone service |
| Answer: | It has a music on hold input jack, we like to suggest On Hold Plus 8000, also called OHP8000 . |
| Question: | Do I need to purchase something for music on hold |
| Answer: | No They Need To Be Wired To A Jack Coming From CPU, Not Wireless Hard Wired. |
| Question: | Are the individual phones wireless to the base |
| Answer: | yes, the wireless headset would connect to the phone. (Bought separately) |
ring-u Hello Hub Small Business Phone System (PBX) and Service (VOIP). Up to 20 Lines and 50 Extensions. Keep Your Number! Set-up Easier Than a Wireless Router! $24.95 per Phone line!
Product description
USA Based customer service and support @ 423-567-4888. Save thousands and increase your office's productivity with the Ring-u Hello Hub. Designed especially for small offices and businesses, the Hello Hub is easier to set up than most wireless routers. A Virtual Receptionist can professionally answer calls and route them to the person or department needed. Other features include an open/closed/holiday receptionist, as well as ring groups, and voicemail to email. While some systems require multiple "base stations" for more than five lines or extensions, just one Hello Hub unit offers up to 20 lines (calls) and 50 extensions. The Hello Hub offers plug-n-play auto configuration for Atcom A68W/A48W/A20W and Grandstream GXP 1620/1625/1630/2130/2135/2160/2170 + DP720/750 and WP820 phones. Fully operational in minutes, all Atcom phones are also Wifi enabled for ethernet-cable-free connection. Mobile phone integration is simple. Simply use cell phones as extensions with or without iOS and Android apps. Texting directly from your system (web interface) using your primary business number is quick and easy. For even more utility, set up offsite land line phones as remote extensions. The integrated no contract VoIP service starts at $59.95 for 2 lines/calls and $24.95 per additional lines/calls. The service is charged by the line, not by the seat or the extension, which allows for customizable savings, with no contract. Founded on honesty and customer satisfaction, Ring-u offers industry-leading customer support and a 90-day 100% money back satisfaction guarantee.
- While some systems require multiple "base stations" for more than five lines or extensions, just one Hello Hub unit offers up to 20 lines (calls) and 50 extensions.
- The Hello Hub offers plug-n-play auto configuration for Atcom A68W/A48W/A20W and Grandstream GXP 1620/1625/1630/2130/2135/2160/2170 + DP720/750 and WP820 phones. Fully operational in minutes, all Atcom phones are also Wifi enabled for ethernet-cable-free connection.
- Mobile phone integration is simple. Simply use cell phones as extensions with or without iOS and Android apps. Texting directly from your system (web interface) using your primary business number is quick and easy. For even more utility, set up offsite land line phones as remote extensions.
- The integrated no contract VoIP service starts at $59.95 for 2 lines/calls and $24.95 per additional lines/calls. The service is charged by the line, not by the seat or the extension, which allows for customizable savings, with no contract. Founded on honesty and customer satisfaction, Ring-u offers industry-leading customer support and a 90-day 100% money back satisfaction guarantee.
User questions & answers
| Question: | Can you dial out with the phone connected to the hub |
| Answer: | To my knowledge the dip switches (1-6) do not effect sound quality. They are for connectivity and range quality, distance and battery life. |
| Question: | Do the phones support gigabit internet for passthrough to the PC |
| Answer: | Good day, and thank you for your question. Yes, calls can be muted from the headset. Hopefully this helps, and have a good afternoon. |
| Question: | Does this allow two employees to use the same landline number to make their own separate calls at the same time |
| Answer: | This headset doesn't connect with a cell phone. This model connects with a mobile phone only but the model at the link below does. 1-800-683-5715 https://www.amazon.com/dp/B07NPXJWXC?ref=myi_title_dp |
| Question: | funciona en honduras |
| Answer: | It depends on the softphone you're using but the software isn't required. |
Product features
Meet the Hello Hub
No special gear needed!
Just plug the Hello Hub into your wireless router, and you can be up and running in minutes.
Plenty of horsepower
Up to 20 simultaneous HD Audio calls. Use as many as 3 conference rooms at a time. Don't let the size fool ya.
The little box that could....
Simple to set up. Reliable and easy to manage. The perfect solution for most small businesses.
Yeastar S20 - PBX Business Phone System (Barebones) (No modules)
YEASTAR
Product description
- Up to 20 users and 10 concurrent calls
- Includes 20 SIP trunks
- Add module cards to activate additional ports up to 4 Analog, 4 BRI, and 1 GSM
- Includes 5,000 minutes of expandable voicemail storage
- Built-in call recording capability
- Add on powerful apps including auto provisioning, LDAP, and more
- Free lifetime software/firmware upgrades
- Connect multiple sites and remote users instantly
- No hidden charges or extra licensing fees
- Low power consumption at 1.8-10.6W
- Automated attendant (IVR)
- Email to SMS/SMS to email
- Fax to email
- Paging/intercom
- Mobility extension
- Music on hold
- SIP forking
- Voicemail to email
- Desktop and wall-mount capable
VTech DS6151-2 2 Handset 2-Line Cordless Phone System for Home or Small Business with Digital Answering System & Mailbox on Each line, Silver
VTech
Product description
2 handset 2-line Answering system with dual caller ID features deck 6. 0 digital technology, handset and base speakerphones, mailboxes for each line, and, message time and date stamps.
- 2-line operation: conference between an outside line and up to 2 cordless handsets, expandable up to 12 handsets
- Digital Answering system with voice guide records up to 13 minutes
- 50 Name and number Caller ID history
- Intercom between handsets and base unit
- Trilingual prompts: choose between English, Spanish and French
User questions & answers
| Question: | Can I use two bases with the same 2 lines |
| Answer: | Yes! It can help me a lot. When I am not at home and my dog does bad things, I can control it through two-way audio! It is my good assistant. |
| Question: | does this phone system require a splitter in order for the two lines to work |
| Answer: | Yes, you can turn on/off motion and sound detection. You can schedule notifications to happen during certain periods of time and at certain time intervals. You can also define the detection area within the camera's field of view. |
| Question: | To be clear: the cordless handset has a port for a headset? Or is it on the base |
| Answer: | You don't want a SD card anyway, you will need a MICRO SD card, as that is the only size that will fit. Takes up to 128 GB MICRO SD card. |
| Question: | How is the sound quality/volume when using the speaker on the base unit? The Panasonic unit I have now is terrible in this regard. Thanks |
| Answer: | Yes it needs WiFi so you can stream it to your phone. |
Product features
VTech DS6151-2 2-Line Expandable Cordless Phone with Digital Answering System
2-Line Operation
Two line operation allows you to dial and receive calls on two different phone lines with one phone.
Digital Answering System
With 13 minutes of recording time, the digital answering system answers the call when you can’t. Includes a mailbox for each line.
Handset Base and Speakerphone
With the touch of a button, the base and handset speakerphones makes hands-free conversations easy.
50 Name and Number Phonebook
Store and dial your 50 most frequently called numbers.
Blue Backlit Keypad and Display
Backlit keypad and display make it easy to dial in low-light situations.
Call Waiting
Know who's calling with caller ID/call waiting. Handset displays the name, number, time and date of incoming calls.
DECT 6.0 Digital Technology
DECT 6.0 digital technology provides one of the best sound quality, security and range in cordless phones.
Expandable System
Expandable up to 12 handsets using only one phone jack—uses VTech DS6101 accessory handsets.
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